Support
How can we help?
Quick answers first. If you still need us, send a message below.
Frequently asked questions
How long should I record?
About 10 to 20 seconds at a relaxed pace. Recordings shorter than 6 seconds are too short to analyse.
Why was my recording not accepted?
Selftone checks every recording. It asks you to try again if it was too short, too quiet, too loud, too noisy, or if no speech was found. A quiet room and a normal speaking voice work best.
What counts as a listening session?
A session counts when you listen to at least 80% of a track. The daily goal is three sessions.
How do streaks work?
Record once a day to grow your streak. Streak freezes protect your streak for a day you miss.
Who can see my progress?
Only you, unless you choose otherwise. Followers see nothing, your streak only, or your streak and graphs, depending on your privacy setting.
Can I download or delete my data?
Yes. In Settings you can export your data (including your audio) or delete your account at any time.
How are my tracks chosen?
Selftone finds your three strongest notes and your quietest note, then pairs each with its complementary partner six semitones away. Those four partner notes become your four tracks, designed to balance today’s sound pattern.
Which languages are available?
English, French and Spanish.
Do I need to install anything?
No. Selftone runs in your web browser on phone, tablet or computer. You can also install it from the browser to your home screen, where it opens like an app and can send the notifications you choose.
Want to delete your account? How to delete your account
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